Front-door delivery of prepackaged and sorted medications
Video calls, secure chat and other communication channels built around your life
Transparent pricing and low out-of-pocket costs
Pharmacist-led outreach to remove barriers that stand between you and your health
Clinical support and coordination to ensure that all your medications work well for you
Check-ins from your personal pharmacy team to ensure you have peace of mind throughout your entire health journey.
or worked directly with your provider to make sure your medications fit your life ...
or checked in regularly with you to help you address any changes in your health?
Continue learning about Stellus Rx.
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What to expect
Catalyst Health Rx FAQs
Patients
Providers
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Patients Providers Risk-bearing entities
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Catalyst Health Rx FAQs Patients rights & responsibilities
© 2022 Stellus Rx. All rights reserved. | a Catalyst Health Group Company Terms of use | Privacy policy
If our work together results in you becoming healthy enough to never take another medication again, then we’ve done our job to the best possible outcome. How many other pharmacies can—or would even want to—say that?
We’re all about convenience and depth. Trust Stellus Rx as a partner in your health and you’ll talk to real people who will care deeply about creating the smoothest, clearest path to your health.
We’re in this with you because it can be overwhelmingly hard to manage medications and you should never have to feel alone. Together, we’ll figure out how you can live your healthiest life.
We’re not interested in selling you cosmetics or sodas or snacks on the side. We’re focused on you and working together to make your medications work for you.
Please note: Emails will be reviewed and responded to within two (2) business days.
Stellus Rx is changing lives through personalized, pharmacist-led health support that has people wondering, “Why can’t every aspect of healthcare be this way?”
Pharmacy’s future is focused on you
Explore to learn more
How does life change when your pharmacy experience moves from siloed and separate … to connected in every moment that matters?
Connecting the moments that matter.
How would your health change if you were treated as more than just the sum of your conditions?
You are known here.
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What confusion and complexity could be avoided if a pharmacy worked constantly to make life easier for you?
Built for your life.
03
What would it mean if your pharmacy transformed from optimizing for its efficiency to optimizing for your health?
Optimizing your health.
04
01
With Stellus, your provider and pharmacist continue to collaborate to ensure seamless care delivery.
Today, you have no ongoing contact with your pharmacist. And your physician stays in the dark about how you're doing.
With Stellus, your provider and pharmacist work as a team to answer all your questions ... including exact medication costs and what to expect.
Today, you wait and wonder as your pharmacy and doctor jump through separate hoops before you can get your medication.
With Stellus, you speak to your personal pharmacist and get questions answered before you even leave your doctor’s office.
Today, you finish your doctor’s appointment and head to the pharmacy—unsure of whether the pharmacist can answer questions about your medications and your care.
See how life improves with Stellus.
Connecting the moments that matter
You are known here
Built for your life
Optimizing your health
With Stellus, you work with clinical experts who know what’s unique about you and can guide you through any changes that might affect your medications and your health.
Today, you search the internet first (and sometimes exclusively) for answers about any changes in your health.
With Stellus, your pharmacy team seeks to know you, so they can work alongside you to remove your health barriers.
Today, your pharmacist asks if you have questions, and you reflexively say no to keep the interaction as short as possible.
With Stellus, secure, app-based messaging means you can always reach your pharmacy team to get questions answered.
Today, you wait on hold with your medication questions or avoid calling altogether.
With Stellus, receive pre-packaged medications and aligned refills, delivered directly to you.
Today, you struggle on your own to coordinate and organize your daily medications.
With Stellus, members of your pharmacy team check in with you regularly and advocate for you with your physician if something needs to change.
Today, If you hear from your pharmacy again, it’s likely only via an automated robocall or text message.
With Stellus, your personal pharmacist takes time to understand you and make sure your medication plan fits your individual health and life circumstances.
Today, you're barely a number to pharmacists who work under such time pressure that they hardly have time to use the bathroom.
Pharmacy hub locations in the Dallas-Fort Worth metro area, with licensed presence in five other states and growing daily.
Patients in select markets can be eligible to have their medications delivered directly to their door.
Hours Monday - Friday 8:30AM to 5:30PM
Toll Free Phone (855) 455-2100
Fax (972) 608-2933
What if your pharmacy offered individual help and expert answers, along with medication services built for your life? Stellus Rx simplifies health journeys and improves lives by delivering personalized health support that people didn’t even know existed.
Our pharmacists and team members communicate early and often with you and – when needed – your provider to ensure you have resources you need to succeed in your care plan. We create smoother pathways to health, addressing barriers like cost uncertainty and medication reluctance to help you feel confident in each step of your care journey.
Your personal pharmacist takes the time to understand you and your unique health needs at every touch-point. We listen first to build a relationship and gain your trust, and then work with you to make sure your medications continue to help you achieve your health goals.
To ensure your medications always fit your life, we provide pre-sorted and packaged medications, as well as delivery to your door*. Our communications app also enables you to connect with your pharmacist through secure chat, video or voice call to address any questions and work through concerns.
Your health is dynamic. Your healthcare should be too. That's why we work with you and your provider to ensure you always receive the right medications in the right moments, and that your plan for health improvement always aligns to your current state of health.
Stellus Rx connected with my physician directly to find a medication that works better for me … and they made sure it wouldn’t cost anything more that what I was already paying.
Stellus Rx patient
Stellus Rx worked with me to help make my medications simpler and more affordable – improving my health so much that I was able to avoid surgery!
It’s about more than just convenience – our pharmacists and dedicated support team guide people at every stage of care to bring peace of mind, serve as trusted partners and improve people’s health again and again.
Register and refill here
It’s personalized!! You cannot put a tag on that! I am always grateful for [my pharmacist's] support. I know she’s on the other side, taking care of my health!
The packaging is brilliant. It keeps all of our prescriptions organized and on the same refill schedule.
The staff are professional, knowledgeable and caring. It is a tremendous service and help both to the patient and caregiver.
Pharmacist consultations coupled with the care I get from my list of doctors has resulted in bringing my A1C down from 9.3 to the latest reading of 6.2.
Makes my life easier. I’m not constantly returning to a pharmacy for medications. Stellus Rx provides fast, accurate, dependable service. Staff is friendly, helpful. Could not ask for better.
Click below to find a medication take back site near you where you can dispose of any unused controlled substances.
Learn more about safe drug disposal
Drug disposal locator
Stellus Rx simplifies health journeys and improves lives by delivering personalized expertise in the moments that matter most. It’s about more than just convenience—our pharmacists and team members support patients at every stage of care to bring peace of mind, serve as a partner in care and improve people’s health again and again.
We help patients with the care plan set for them and relieve clinical and operational burdens from your office along the way. From addressing patient questions (and reducing calls to your office) to formulary management and transitions of care, we work proactively to extend the quality care that patients receive in your office through every pharmacy interaction.
Being present with your patients and delivering care that makes a difference in their lives is what moves you. That's why Stellus Rx builds each of our solutions to reinforce the essential relationships that patients have with their physicians ... everything from our virtual pharmacist technologies to our personalized outreach programs for medication adherence.
Our dedicated pharmacists provide trusted guidance throughout the health journey to ensure that patients are doing well on their medications. We communicate their progress with you in ways that inform your care delivery and enhance your patient relationships.
Providers who work with Stellus Rx improve their operational and financial sustainability through reduced administrative burden, achievement of specific clinical performance goals and overall quality improvement.
Thousands of providers nationwide trust Stellus Rx as an extension of their care team, bringing clinical and operational efficiencies and closing medication adherence gaps so providers can truly focus on uncompromising care for every patient.
The pharmacy team is really helping our practice operationally; it can extend your office and staff, and take the burden off you to provide some of that education … It is also helping our patients know the medications that they are taking. Patients have said word for word, ‘I have never had anyone take care of me like this before.
Dr. Eddy Furniss, Nacogdoches, Texas
Comprehensive medication assessment
Virtual pharmacist consults that enable real time collaboration to address patient issues
Pharmacy team engagement to answer patient questions and reduce administrative burden
Direct connection to your EMR for patient notes and updates
Convenient patient referrals, including virtual warm hand-offs to a dedicated pharmacist
Synchronized prescriptions, convenience packaging, dispensing and delivery
By bringing the Catalyst Health Rx pharmacist on board and being able to do a consult live in office, we’re able to make the right decision for that patient in the moment before they walk out the door, which has transformed a lot of our chronic care for patients.
Now that I am fully utilizing the Stellus Rx pharmacy team, I can't imagine practicing medicine any other way.
Jamie Albracht, DO, Village Health Partners
Imagine an organization that’s large enough to make a difference in the world, yet agile enough for individual employees to shape the trajectories of their own career journeys. Imagine working with purpose to build a new pharmacy experience that people didn’t even know could exist. That’s Stellus Rx.
Become part of our entrepreneurial culture and grow it into something even bigger. We’re developing a new pharmacy experience that creates real value and opportunity to change lives. To support this, we need impassioned experts who are ready to combine technological innovation with personalized pharmacy support to our purpose of helping communities thrive. If you’re ready to expand the meaning of pharmacy care … if you’re ready to show how technologies can connect patients more meaningfully to better health … if you’re ready to transform the impact that medications can have on patients’ lives, Stellus Rx is ready for you.
A wide spectrum of roles that contribute to our success: compassionate pharmacists, innovative software engineers and other technologists, product lifecycle owners, shared services staff members and more. At Stellus Rx, committed individuals who embrace learning, building relationships and accountability will thrive.
We offer comprehensive benefits (subject to regional/local customization), competitive compensation, paid time off, hybrid and remote opportunities, educational opportunities, development pathways for employees and more.
We’re developing solutions that just don’t exist in the world, and we’re doing it in ways that always put patients and their health at the heart of all our work.
Stellus Rx employee
It’s clear that everyone is working toward the same goal at Stellus Rx ... to impact people’s lives in a positive way!
Being a part of Stellus really makes you feel like you’re a part of something bigger. It is amazing to see and hear from all the patients that we help.
Stellus Rx’s values and people are some of the best I’ve come across. The culture is truly like no other; I love it!
As an experienced pharmacist, this is the most rewarding role I’ve had because of the time and focus I’ve been able to give to connecting with patients and supporting them in their care journey.
Join our team to discover what it means to harness the power of trusted relationships to connect care for each person we serve.
Find your role
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English
Imagina una organización lo suficientemente grande para generar un impacto a nivel mundial y asi igualmente de ágil que brinda la oportunidad a que sus colaboradores puedan dar forma propia a sus trayectorias profesionales. Imagina trabajar con el propósito de construir una nueva experiencia en la industria farmaceutica y llevarla a un nivel que los usuarios jamás pensaron podía existir. Eso es lo que hacemos en Stellux Rx.
Súmate a nuestro equipo y descubre lo que significa sacar provecho al poder que brindan las relaciones de confianza para conectar a cada persona a la cual servimos con el cuidado adecuado.
Identifica tu rol
Forma parte de nuestra cultura emprendedora y transfórmala en algo aún más grande. Estamos construyendo una nueva experiencia de farmacia que no solo agrega valor, sino también la oportunidad de cambiar vidas. Con este propósito, buscámos expertos con pasión por su trabajo que puedan combinar innovación tecnológica con un servicio farmacéutico personalizado con el fin de mejorar el bienestar de las comunidades. Si estas listo para expandir los servicios farmacéuticos.... si estas listo para mostrar como la tecnología puede conectar a los pacientes de una manera proactiva a una mejor calidad de vida... si estas listo para transformar el impacto que pueden tener las medicinas en las vidas de los pacientes, Stellus Rx esta listo para ti.
Una amplia gama de roles que contribuyen a nuestro éxito: personal farmacéutico compasivo, ingenieros de software innovadores y otros del rubro TI, product owners, el staff de servicios compartidos y más. En Stellux Rx, las personas comprometidas con su trabajo que buscan constante aprendizaje, establecen vínculos profesionales y asumen con responsabilidad su rol son las que se desempeñan exitosamente.
Ofrecemos beneficios integrales, remuneración competitiva, vacaciones, oportunidades tanto remotas como hibridas, oportunidades educativas, desarrollo de línea de carrera para los empleados y más.
Ser parte de Stellus realmente te hace sentir que eres parte de algo más grande. Es increíble ver y escuchar a todos los pacientes a los que ayudamos.
Empleado de Stellus Rx
Los valores y el equipo de Stellus Rx son algunos de los mejores con los que me he encontrado. La cultura organizacional es verdaderamente como ninguna otra; ¡Me encanta!
Como farmacéutico con experiencia, este es el trabajo mas gratificante que he tenido por el tiempo y el enfoque que he podido dedicar a conectarme con los pacientes y ayudarlos en su proceso de atención.
Estamos desarrollando soluciones que simplemente no existen en el mundo, y lo estamos haciendo de manera que siempre ponemos a los pacientes y su salud en el centro de todo nuestro trabajo.
Esta claro que todos están trabajando hacia un mismo objetivo en Stellus Rx... ¡influir de manera positiva la vida de las personas!
Encuentra tu rol
Together, we can unleash the full power of relationships in healthcare. Study after study shows how people’s lives improve when they’re actively engaged in their health. So many of the problems—at least until now—have centered around the complexity of healthcare, with patients feeling isolated and without trusted resources in their health journeys. Working in partnership, we can solve this on a national scale.
With our pharmacist-led patient adherence and engagement solutions, Stellus Rx improves health outcomes and lowers costs for chronic condition patients.
Proven adherence solution that uses AI-supported analytics, individual case review and pharmacist-led patient outreach to help patients take medications as prescribed.
Our personalized approach to barrier identification and removal builds trust with patients and informs behavioral change Low lift required for physician community, allowing them to focus on their patients’ health
Pharmacy claims data analyzed with a proprietary, AI-powered engine to identify potential adherence gaps
Pharmacists provide expert, clinical review to produce further curation and prioritization of patients
On average, adherent patients in the population saved 32% in healthcare costs compared to their non-adherent counterparts when viewed by measure.
Cholesterol
Diabetes
Hypertension
The first team-based, digitally enabled pharmacy solution that builds on the power of trusted, individual relationships and timely collaboration for sustained health for patients and scalable outcomes for providers.
Connect patients to their personal pharmacists in the moments that matter
Establish pharmacist as an integral part of the care team
Honoring the patient relationship sits at the core of every interaction Connecting the patient, provider and payer experiences, and infusing ease and efficacy in all we do Timely, personalized and permission-based support guides patients toward better, more informed decisions for their health
Pharmacist-led medication management solution that blends teams and technologies to build trust to support chronic condition patients in every moment that matters.
Gain insight into medication related barriers to medication adherence
Create channels for ongoing communication between patients, pharmacy and providers
Align medications; package, fill and deliver prescriptions, when possible
for all CMS measures
in ER visits
in A1c uncontrolled cohort
decrease in total cost of care
in ER readmission rate
Direct communication with patients’ physicians via digital platforms to close the loop
Personalized, pharmacist-led patient outreach to identify and resolve adherence concerns
Adhere
Engage
Watch the video
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PDC performance increased substantially among target populations of chronic condition patients
Cholesterol Adherence
Diabetes Adherence
Hypertension Adherence
2019
2021
FAQs
Why is Catalyst Health Rx changing its name?
The short answer is that we feel the name Stellus Rx fits us better and gives us more room for growth as we move into the next phase of our company's history. We’ve always thought of our business as more than a pharmacy. We do more than provide access to medications; we bring personalized pharmacy support in every moment that matters. Our core purpose remains the same: Helping Communities Thrive. But now, as we expand to help even more communities, the time is right to adopt a new name and brand that reflects our ability to provide personalized health support that people didn’t even know existed. The name Stellus Rx is intended to reflect that. It ties to the idea of constellations. Dating back to ancient times, people looked toward the stars for guidance along uncertain routes and in uncertain times. During moments of greatest doubt and fear of the unknown, the constellations provided constancy and guidance for travelers on their individual journeys. That's what we do here, too—helping patients navigate their health journeys with greater ease, more assurance and better results.
Do patients need to do anything with their insurance companies or other organizations to alert them about this change?
Patients do not need to do anything with their insurance companies or other organizations (such as PBMs or employers) as part of this change. You’ll see that the way you work with us stays the same. It’s just all now with a new name and brand on things like prescription bottles and boxes. The biggest items remain constant, including our promise to support your health in every moment that matters.
Didn’t you already do this once?
Yes, we did. Loyal patients of ours may have remembered our start as Thrive Pharmacy Solutions in 2016. Even then, our goals extended beyond the typical pharmacy. We aimed to build relationships with patients and physicians to create a more connected healthcare experience. We even had our first location inside a primary care clinic so we could be physically present to help patients with their medication needs. As we grew in service and value to more physicians, we changed our name from Thrive to Catalyst Health Rx … to showcase our deep collaboration with Catalyst Health Network, the largest independent primary care network in the Southwest. We wanted physicians in Catalyst Health Network to feel like Catalyst Health Rx could be a natural extension of the care they deliver to patients. We wanted patients to know that we would collaborate with their physicians and remove the back-and-forth that often happens between traditional pharmacies and physician offices. The move from Catalyst Health Rx to Stellus Rx represents the next stage of growth for our organization, as we expand to provide personalized health support well beyond Catalyst Health Network and to patients throughout the country. We’re excited about the difference we can make in healthcare as Stellus Rx and all the people we’ll be able to help.
Has Catalyst Health Rx been bought by another company?
No, we have not been bought by another company. The new name—Stellus Rx—simply reflects a new phase of growth and opportunity for us to provide pharmacist-led, personalized health support to more people. Stellus Rx remains a privately held, proudly independent company and is still part of Catalyst Health Group.
Are the locations changing?
Our three current locations will stay the same: inside Frisco Medical Village, at UNT Health Sciences Center in Fort Worth and our central fill pharmacy at Catalyst Health Group headquarters in Plano. For our patients who visit one of these locations regularly, you’ll see some signage and branding changes that we’ll make over the coming weeks. Please pardon the mismatched branding and colors as we work through that and know that the Stellus Rx staff is still there … ready to help you navigate your health journey.
What about contact information? Does any of that change?
Stellus Rx's phone number is now 855-455-2100, but the previous number will continue to forward to the correct team. If you’ve emailed with any of our staff, our official email addresses have changed from @catalysthealthgroup.net to @stellusrx.com. However, any emails sent to our old email addresses will still reach us.
How do I get my physician to send my new prescriptions to Stellus Rx?
The process works exactly like it did before. Physicians can select Stellus Rx from any electronic prescribing system and send new prescriptions our way.
Will my refills work the same way?
Yes, refills for existing prescription medications will work the same way. Unlike traditional pharmacies, Stellus Rx does not automatically refill and send medications to patients without a quick check-in. We do this to make sure patients’ medications are working well for them and that no additional changes or follow-up are needed. We also do this to guard against unnecessary medications and medication waste. If you have an existing prescription with Stellus Rx, expect us to reach out to you when it’s time for your refill—just like before, now with a new name.
What about the Catalyst One app? Will that still work?
Yes, the Catalyst One app will still work and patients can continue to use it to communicate with their pharmacy team members regarding health and medication-related questions.
Who do I reach out to with additional questions?
Additional questions can be sent to info@stellusrx.com, and we’ll make sure the appropriate team member follows up in response.
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As a participant in the Stellus Engage (care management), patients have the following rights:
The right to be treated with respect, dignity, consideration, and compassion The right to be informed about services and options available to them The right to receive care management services free of discrimination on the basis of race, color, sex/gender, ethnicity, national origin, religion, age, class, sexual orientation, literacy level, physical or mental ability The right to reach an agreement with their care management about the frequency of contact they have either in person or over the phone The right to have input into the care management plan The right to refuse treatment or services, including care management services and the implications of such refusal relating to benefits eligibility and/or health outcomes The right to use end of life and advance care directives The right to receive notification and a rationale when care management services are changed or terminated The right to withdraw their voluntary consent to participate in care management The right to have their medical records and care management records be treated confidentially The right to file a complaint regarding the Stellus Engage (care management) by contacting customer service
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As a participant in the Stellus Engage (care management), patients have the following responsibilities:
The responsibility to accurately and completely disclose relevant information and notify Stellus Engage (care management) of any changes The responsibility to become involved in individually specific health care decisions The responsibility to work collaboratively with Stellus Engage (care management) in developing goals and implementing interventions to manage their condition The responsibility to work collaboratively with health care providers in developing and carrying out agreed-upon treatment plans The responsibility to make a good-faith effort to maximize healthy habits, such as exercising, not smoking and eating a healthy diet The responsibility to abide by the administrative and operational procedures of the Stellus Engage (care management) program The responsibility to participate as much as they are able in creating a plan for care management The responsibility to let their care coordinator know any concerns they have about their care management plan or changes in their needs The responsibility to make and keep appointments to the best of their ability, or if possible, to phone to cancel or change an appointment time The responsibility to stay in communication with their care coordinator by informing him/her of changes in address or phone number and responding to the care coordinator’s calls or letters to the best of their ability
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As a participant in the Stellus Engage (medication management), patients have the following rights:
The right to know about philosophy and characteristics of the drug therapy management program The right to have personal health information shared with the drug therapy management program only in accordance with state and federal law The right to identify the staff member of the program and their job title, and to speak with a supervisor of the staff member if requested The right to receive current information from the drug therapy management program The right to receive administrative information regarding changes in or termination of the drug therapy management program The right to decline participation, revoke consent or disenroll at any point in time
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As a participant in the Stellus Engage (medication management), patients have the following responsibilities:
The responsibility to submit any forms that are necessary to participate in the program, to the extent required by law The responsibility to give accurate clinical and contact information and to notify the drug therapy management program of changes in this information The responsibility to notify their treating provider(s) of their participation in the drug therapy management program, if applicable
Contacting Us
If there are any questions regarding this patient rights & responsibilities you may contact us using the information below: Stellus Rx, LLC 8277 Belleview Drive, Suite 250 Plano, TX 75024 972-384-7000
I. Introduction.
Stellus Rx’s mission is to help communities thrive, including through its communication tools for patient and provider engagement. The Applications may allow for various healthcare and pharmacy services and offerings, including care management, secure chat, videos, kiosks, and electronic consultations, among other things. You may be able to access PHI and PII through these Applications including patient demographics, diagnosis, claims, utilization, prescription and care activities. By using these Applications, you agree to:
Stellus Rx, LLC and its subsidiaries (“Stellus”) offers providers and patients websites, applications and resources to manage your health (the “Applications”). These Terms of Use (“TOU”) govern your use of the Applications and constitute a binding agreement between you, Catalyst and our licensors. Please read these TOU carefully, as accessing and viewing the Applications or downloading or printing information from the Applications conveys your acceptance to these TOU as outlined herein. These TOU are the legal equivalent of a signed and written contract that is legally binding.
• • • •
Protect your unique identifier and/or password from unauthorized use; Notify Stellus Rx immediately if you discover any changes or modifications to your account that you did not authorize; Notify Stellus Rx immediately if you suspect or discover any unauthorized access or use of your account or information; and Use the Applications for personal or non-commercial purposes only.
II. Proprietary Rights.
All material contained in the Applications is protected by law, including but not limited to, United States copyright law. Except as indicated, Stellus Rx is the owner of the copyright in the entire content (including trademarks, service marks, text, graphics, logos, email messages, bulletin board postings, brochures, communications and newsletters), as well as the various website addresses, and Stellus Rx hereby reserves all rights in that regard. Stellus Rx grants permission to access, view, download, copy, print and distribute non-confidential information found on the Applications provided the copyright notice appears on all copies, use is for internal informational purposes only, and no modification is made to any materials. You may not reproduce, display, publish, transmit, distribute or otherwise use the materials from the Applications for any public or commercial purpose without the prior written permission of Stellus Rx. Stellus Rx owns all trademarks, service marks or other logos featured on the Applications, and any use or misuse of these trademarks, service marks or logos is expressly prohibited and may be a violation of federal and state law.
III. Privacy Policy.
The Stellus Rx Privacy Policy is part of these TOU. The statement describes how we collect and use the data you provide to us, including your rights relative to that data.
IV. Third Party Applications.
Stellus Rx Applications may contain links to other websites or applications hosted by independent third parties. These third-party websites are not hosted or maintained by Stellus Rx; therefore, Stellus Rx does not warrant or guarantee the validity or accuracy of the information posted on these websites, or any products or services that may be available on these websites. As a result, you agree that Stellus Rx has no liability for any damages you may incur as a result of your use of or the information you receive from or submit to these third-party websites. The use of these third-party websites may subject the user to separate binding agreements, including terms of use and privacy statements, which can be found on the third-party website if applicable. You are solely responsible for reviewing these additional agreements and statements and have a working understanding of the terms.
V. Disclaimer of Liability and Warranty.
USE OF THE APPLICATIONS IS ENTIRELY AT YOUR OWN RISK. STELLUS RX PROVIDES THE APPLICATIONS ON AN “AS IS” AND “WHEN AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT WILL STELLUS RX OR OTHER THIRD PARTIES MENTIONED OR REFERENCED ON THE APPLICATIONS, BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF THE USE, INABILITY TO USE, OR RELIANCE UPON THE APPLICATIONS, OR ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, DEFECTS, DELAYS OR SYSTEM MALFUNCTION OF THE APPLICATIONS, REGARDLESS OF WHETHER STELLUS RX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. STELLUS RX DOES NOT GUARANTEE THAT ACCESS TO THE APPLICATIONS WILL BE UNINTERRUPTED, THAT ALL LINKS WILL WORK, OR THAT YOU WILL HAVE ACCESS TO ALL INFORMATION.
VI. Communications.
All information, ideas, suggestions, bulletin board postings, surveys, feedback, comments, questions or other communication (hereby known as “Communication”) you transmit or provide to the Applications are, and will be treated as, non-confidential and non-proprietary, unless such Communication is classified as protected health information pursuant to the Health Insurance Portability and Accountability Act (HIPAA). You are responsible for whatever Communication is submitted, and have full responsibility for any submitted Communication, including its legality, reliability, appropriateness, originality, and copyright. Stellus Rx prohibits any posting or transmission of a Communication that is unlawful, encourages unlawful behavior or is otherwise inappropriate. Stellus Rx reserves the right to refuse or block any Communication or use of the Applications that is unlawful, encourages unlawful behavior, or is otherwise inappropriate. Stellus Rx strives to maintain control of the Applications, within the constraints of current technology; however, as is customary for non-encrypted internet email communications, your email may be accessed and viewed by other internet users, without your knowledge and permission, while in transit to Stellus Rx. For that reason, to protect your privacy, you should not use email to communicate information to Stellus Rx that you consider to be confidential, especially any protected or personally identifiable health information. Stellus Rx disclaims all liability with respect to any unauthorized access by third parties.
VII. No Legal Advice.
Nothing contained, expressed or implied in the Applications is intended as, nor shall be construed or understood as, legal advice, guidance, or interpretation. By using the Applications, no attorney-client relationship is established or implied under any circumstances whatsoever. You are responsible for the use, misuse, or failure to use legal information or communication available on the Applications or any externally linked websites, and Stellus Rx assumes no liability or responsibility for your use, misuse, or failure to use legal information or communication available on the Applications or externally linked websites. Should you have any questions about any law, statute, regulation or other legal requirement referenced in the Applications, please contact your own licensed, practicing legal professional.
VIII. Updates, Corrections and Changes.
Stellus Rx reserves the right to modify or delete any or all information at any time without notice. Furthermore, Stellus Rx is not responsible for your use, misuse, or failure to use any or all information or services that have been modified or deleted. Stellus Rx has no obligation to update any information or content on the Applications. Stellus Rx may also make improvements and/or changes in the information or content contained in the Applications at any time without prior notice.
IX. Cookies.
Stellus Rx may use what is known as “cookie” technology. A “cookie” is a data element sent to your browser by a web site when you link to that web site. By assigning a unique data element to each visitor, the web site is then able to recognize repeat users and track usage patterns to better serve visitors when they return to that web site. The cookie does not extract Protected Health Information (PHI) or Personally Identifiable Information (PII). Most browsers provide a simple procedure that enables users to control whether they want to receive cookies or notifies them when a website is about to deposit a cookie file. Stellus Rx reserves the right to make use of cookie technology. Your web browser may allow for the disabling of cookies if you do not wish to receive them; however certain portions of the websites may not function properly without them. The Applications will only use cookies that Stellus Rx has created and stored on your computer. Neither Stellus Rx nor the Applications will access nor make use of any other cookies on your computer that were generated from organizations other than Stellus Rx.
X. Governing Laws and Jurisdiction.
These TOUs will be governed and construed in accordance with the laws of the State of Texas, without reference to its choice of law. By accessing, viewing, or using the material contained within the Applications, you consent to the jurisdiction of the federal and state courts, as applicable, presiding in Collin County, Texas, and agree to accept service of process by mail and hereby waive any and all jurisdictional and venue defenses otherwise available.
XI. Indemnity.
By using the Applications, you agree to indemnify, defend and hold harmless Stellus Rx, its affiliates and subsidiaries, and all of their respective directors, officers, employees, representatives, proprietors, partners, servants, principals, agents, predecessors, successors, assigns, and attorneys from and against any and all fines, suits, proceedings, claims, causes of action, demands or liabilities of any kind or of any nature arising out of or in connection with use of the Applications and any breach by you of the TOU herein.
XII. Contact Us.
If you have any questions regarding these Terms of Use, you may contact us using the information below: Stellus Rx, LLC 8277 Belleview Drive, Suite 250 Plano, TX 75024 972-384-7000
I. How Information is Used and Collected.
The Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) has established standards to ensure the privacy of your protected health information. Stellus Rx maintains full compliance with HIPAA and has implemented various administrative, physical, and technical safeguards to comply with its provisions. Stellus Rx may use, collect, and store your Protected Health Information and Personal Information. Protected Health Information (“PHI”) is information about your past, present, or future health or medical condition(s). “Personal Information” (“PI”) is data unique to you, including your name, date of birth, address, email address, IP address, and phone number. If you encounter a page or screen that requests this information and you do not want to share with us, do not enter the information and do not proceed with that screen or page. Stellus Rx may communicate with you via text message (SMS, MMS, or other technologies). Information obtained from you in connection with text messages from Stellus Rx may include your phone number, your provider’s name, and the time, date and content of your message. Stellus Rx is not responsible for any data or charges in connection with text messaging and Stellus Rx may change or discontinue text messaging at any time. Stellus Rx may also collect electronic data about you to enhance user experience, analyze or create health care or pharmacy products or offerings, and report on user activity. Stellus Rx may also use your PHI and PI to automate notifications to you. In addition, during your use of the Applications, Stellus Rx’s web operating system may record:
The privacy of your information is very important to us. Stellus Rx, LLC and its affiliates (“Stellus Rx”) wants to ensure that your information is protected and has provided this Privacy Policy to explain how we collect data, how we use the personal data you provide to us, and how we keep that information secure.
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The type of browser (such as “Netscape version X” or “Internet Explorer version x”) that you are using. The type of operating system that you use (such as Macintosh, Unix, or Windows). The date and time you visited Stellus Rx’s Applications, and the areas you visited. The address of the previous website you were visiting, if you linked to us from another website. The internet domain for your internet service, such as “xcompany.com” or “xcompany.net” if you use a private internet access account, or “yourschool.edu” if you connect from a college or university domains. Tracking what areas of Applications or tools are utilized. Evaluating and reporting on a user’s activity or participation in a pharmacy or clinical management program.
II. Safeguarding Protected Health Information.
Stellus Rx will not share non-public protect health information with non-affiliated third parties. Stellus Rx will restrict access to only those Stellus Rx affiliates, subsidiaries, employees, consultants and contractors who need to know this information to provide you with Stellus Rx’s products and services and who are under an obligation to keep such information confidential. Stellus Rx maintains physical, electronic, and procedural safeguards that comply with federal and state regulations to protect your information. In addition, Stellus Rx internally utilizes non-identifying personal information for the proper management, administration and development of Stellus Rx products and services. Although Stellus Rx does not share non-public protected health information with non-affiliated third parties, Stellus Rx may use your protected health information for a number of reasons as detailed below.
Treatment: We may disclose your protected health information to doctors, nurses, and other licensed healthcare personnel who are involved in providing your healthcare services. Payment: We may use or disclose your information to assist in obtaining payment for healthcare services rendered to you. For Healthcare Operations: We may disclose your information in the course of providing our various healthcare services. Care Reminders: We may use your contact information to remind or notify you of the benefits of a health service. Legal Requirements: If necessary, we may be legally required to disclose your protected health information to comply with applicable laws, regulations, search warrants, subpoenas, discovery requests, or court orders. Other Uses and Disclosures: We may use medical information for other disclosures; however, this will only be done with your prior written authorization.
Stellus Rx uses this information for statistical analysis and to help enhance Stellus Rx Applications. In addition, and in accordance with applicable law, Stellus Rx may also combine any of this information with other information that we have about you for data analytics, enhanced healthcare or pharmacy services or product offerings, marketing and reporting.
You have the following rights regarding your protected health information:
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Right to Inspect and Copy: Upon written request, you have the right to inspect your health information. Right to Amend: If you feel there is a mistake or oversight in any of our records, you may request in writing that we amend your information. Right to Previously Disclosed Information: You may request a list of when, to whom, and for what purpose your information has been released over a six year period. Right to Receive Notice: You have the right to receive a paper copy of this privacy notice and/or an electronic copy by email upon your request. Right to Revoke Notice: You have the right to revoke prior authorizations to disclose your information upon written notice to Stellus Rx. Right to Request Restrictions on Certain Uses & Disclosures: You may request that we restrict the disclosure of certain confidential information, subject to various limitations. Right to Receive Protected Health Information by Alternative Means or in Alternative Locations: You have the right to request that your protected health information be provided by alternative means or at alternative locations.
You may initiate these requests by contacting Stellus Rx at the contact information provided below.
III. Web Security Policy.
For security purposes and to make sure Stellus Rx Applications remain available to all users, we may use special software programs for monitoring network traffic to identify unauthorized attempts to upload or change information, or otherwise to cause damage to our computer system. These programs collect no information that would directly identify individuals, but they do collect information that could help us identify someone attempting to tamper with Stellus Rx Applications. If you use our Applications, you should understand that all activities may be monitored or recorded. Anyone using our Applications expressly consents to such monitoring.
IV. California Online privacy Protection Act Compliance.
Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (“COPPA”). We therefore will not distribute your personal information to outside parties without your consent. Stellus Rx is in compliance with the requirements of COPPA and does not collect any information from anyone under 13 years of age. Stellus Rx Applications are all directed to people who are at least 13 years of age or older.
V. Amendments.
This Privacy Policy may be revised from time to time. Any new notice will be effective immediately for any and all confidential information Stellus Rx maintains. Upon revision, this notice will be available upon request and displayed prominently on our website.
VI. Contact Us.
If you have any questions regarding this Privacy Policy, you may contact us using the information below: Stellus Rx, LLC 8277 Belleview Drive, Suite 250 Plano, Texas 75024 (972) 384-7000
